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Important things to know

General Booking Conditions and added costs

The Happy Camp prices for tents and mobile homes on all campsites are per night for the first 4 people. If there is a 5th or 6th or 7th person in the reservation, this must be communicated at the time of booking. In this instance a small surcharge of €5 per person per night is incurred .

Groups of youths under 25 years are on request. The maximum occupancy depends the type of mobile home:

  • Happy Plus, Happy Premium and Happy Premium Suire are suitable for maximum 7 adults.
  • Happy Standard, Happy Standard Extra and Happy Classic are suitable for maximum 5 adults and 1 child.
  • Happy Comfort are suitable for maximum 6 adults.
  • Happy Maxi Tents and Happy Tents are suitable for maximum 6 adults.
Maximum occupancy depends also on the campsite where the mobile homes are situated.  Please look at the individual campsite description for details.

Deposit/ Cleaning/ Inventory

On arrival you will be required to pay a deposit of €100 in cash for each accommodation unit. Your Park Manager will give you a signed receipt for this, which you must return at the end of your holiday in order to get your deposit back. Without this receipt your deposit will not be returned. To receive a full refund of your €100 deposit you must leave the accommodation clean (we pay special attention to the cleanliness of your bathroom, fridge and cooker).

Customers are asked to leave the accommodation clean. A deduction from your deposit for a final clean will be taken if your accommodation is not clean when you leave: € 40,- for Happy Classic, Happy Standard, Happy Standard Extra, Happy Comfort, Happy Maxi Tent and Happy Tent; € 50,-  for Happy Plus, Happy Premium and Happy Premium Suite. Happy Camp staff is not normally able to offer a final cleaning service.

Happy Camp provides a good inventory for up to 6 people and we would ask that you respect our equipment taking care to avoid breakages. Any charges incurred as a result of breakages will be deducted from your deposit at the end of your holiday.

Parking

A parking space for 1 car is included in the price and will usually be next to your accommodation or in a designated internal car park on site. For those who wish to park a 2nd car, there may be a charge, so we kindly ask you to look at each specific campsite description for details on tariffs.

Barbecue

Every Happy Camp tent and mobile home is provided with a gas or charcoal barbecue, except on campsites where barbecues are not allowed. Again, please look at the individual campsite description for details.

Linen Hire (disposable linen)

To pay on site in cash:

  • Double Set (1 set of disposable double bed linen) € 20,00
  • Single Set (1 set of disposable single bed linen) € 15,00
  • Beach towel Set (where possible): 1 beach towel € 8,00 (the beach towel can be kept by the guest)
  • Cot for children: € 2,00 per day*
  • High chair for children: € 2,00 per day*
  • Babybath: € 2,00 per day*
  • Air-condition : availability and prices in the individual campsite description

*Rental must be placed at the time of the booking (at least 7 days before the arrival) and paid on site in cash. In case of last minute bookings, you can require bed linen, cots, high chairs and babybaths but we can't guarantee them.

Currency & Valuables

All prices in the catalogue are in Euros but please be aware that we also offer holidays in countries which still operate with local currency.The currency of Croatia is the Kuna, in Hungary is the Hungarian forint.

Also, almost every campsite will have a safety deposit box available at the reception. We recommend you use this for any valuables you bring with you.

Arrival & Departure

Happy Camp accommodation will be available from 16:00 on the day of arrival, and must be vacated no later than 10:00 on the day of departure.

Pets

Even if some Campings allow access to animals, in some Happy Camp and Aqua Camp accomodations they are not allowed, except some Campings where they are allowed according specified rules and conditions. You are kindly asked to find them the right solution.

Happy Camp Reception

In some campsites you'll find a Happy Camp reception at your arrival with a Park Manager at disposal for check-in and to show you your accommodation, in other ones the staff of the campsite will take care of theb welcome and assistance. On most of our campsites Happy Camp staff will speak English.

Campsite Rules

All campsites have their own rules, to which everyone – not depending upon and including Happy Camp – must comply. In order to enjoy your holiday we advise that you please observe these rules, and respect the accommodation, campsite and other guests. You can obtain details of these rules from the campsite reception. Dates relating to the use of the campsite services (openings and closings, activity beginning and end)can be subjected to change compared to the ones indicated on the catalogue/site, Happy Camp is not responsible for those changes.  

No Smoking

All Happy Camp accomodations are non- smoking.

Entertainment

All our campsites provide entertainment in high season (July, August) with sport courses, mini clubs, shows and entertainment in the evening for both adults and children. In low season some campsites offer a smaller, more limited programme. Is some campsites the entertainment activities might be available at an extra cost.

Swimming Pools

On most of all our campsites, access to the swimming pool is included in the price. On some campsites you will have to wear a swimming cap. On certain campsites you may need a card or wristband, which will be provided by our Park Managers or the campsite itself on your arrival, by paying a deposit. For more information, please see the individual campsite description.

Camping Life

Camping involves living in a natural environment and it is therefore possible that you will come across one or two of God’s smaller creatures!

Visitor’s/ Tourist Tax

In many places you must pay a daily tourist tax on arrival. This is a local tax and must be paid directly to the campsite.

Hire of Cots & High Chairs and Special Requests

We kindly ask you to let us know at the time of booking if you require a cot/highchair for your child, for which there is a charge of €2 per item, per day, which must be paid directly to our Park Managers. We will pass on any other special requests, for example for a shady emplacement, close to friends, a quiet pitch, close to the toilet facilities etc…but we cannot always guarantee 100% that the requests will be carried out. We will, of course try our best to satisfy them.

Low Season

Often Happy Camp opens on the same day the Campsite itself opens and sometimes, in low season, not all facilities are available or may be limited, in need of further maintenance or, in the case of swimming pools, opening can be dependent on the weather. We would ask you, therefore, to kindly consider that Happy Camp and, often, the campsites themselves, cannot guarantee the opening or full functionality of campsite facilities on time as they may be delayed due to force majeur.

Minors

Minors must be accompanied by parents.

Dogs

For the joy of who loves to travel with their four-legged friends, we now allow dogs (in a limited number of accommodations and only upon request) in some of our Campsites:

  • Camping Village Butterfly on Lake Garda
  • Marina Julia Camping Village in Friuli
  • Jesolo Mare Camping Village on the Venetian Coast
  • Vigna sul Mar Camping Village on the Adriatic Coast
  • International Riccione Camping Village on the Adriatic Coast
  • Camping Village Norcenni Girasole Club in Tuscany
  • Camping Free Beach in Tuscany
  • Camping Village Park Albatros in Tuscany
  • Orbetello Camping Village in Tuscany
  • Real Village Roma in Latium
  • Stork Camping Village in Abruzzo
  • Centro Turistico San Nicola in Apulia
  • Camping Village Internazionale Manacore in Apulia
  • Camping La Masseria in Apulia
  • Camping Bella Sardinia in Sardinia
  • Camping Village L'Ultima Spiaggia in Sardinia
  • Camping Belvedere in Croatia
  • Camping Bijela Uvala in Croatia
  • Solaris Camping Beach Resort in Croatia
  • Karda Beach Camping & Bungalows in Greece
  • Camping Castell Montgri in Spain
  • Domaine La Yole Camping Lodge in France
  • Camping Terme Catez in Slovenia
  • Camping Bella Austria in Austria

Dogs are only allowed on the specified of Happy Camp Campsites listed before. Dogs are only allowed in certain types of accommodation; accommodation is limited and there is a maximum of 1 dog per unit. Upon booking, clients must state that they will be bringing a dog. Written confirmation will be sent by us to those clients who book a dog into our mobile homes. This confirmation is required on check-in at Happy Camp Reception. Any client arriving with a dog who cannot produce the written confirmation, will not be admitted into our accommodation.
We allow only small and medium size dogs.

All dogs must have passport and, in order to be identified, must have an electronic microchip. They must travel along with their European health book or passport, and this must state the dates of the latest rabies vaccine (in order with the Country of destination’s Laws and Rules). Inside the Campsites, dogs must be kept on a leash and with their owner at all time. The owner is responsible for cleaning up after their dog’s excrements and must make sure that the dog does not disturb other guests. It is the owner’s duty to ensure that the hygiene rules set by the campsite are adhered to at all times during their stay. Inside the mobile home, dogs are not permitted on the beds or the banquettes; they cannot be bathed inside the mobile home, but only in the specific areas indicated by the Campsite. Dogs cannot be left alone inside or outside the accommodation, and cannot be left inside or outside the car. As each Campsite has its own internal rules, we kindly ask you to read and respect their rules as well as ours.

Do not forget the necessary items of your dog: toys and food, all the accessories for your dog’s meal (bowls for food and water), the dog bed, the bags for collecting the excrements and the leash.

-   Additional price per day for a dog € 5 in the following campsites: Butterfly Camping Village, Marina Julia Camping Village, Jesolo Mare Camping Village, Vigna sul Mar Camping Village, International Riccione Camping Village, Camping Village Norcenni Girasole Club, Camping Village Park Albatros, Orbetello Camping Village, Real Village Roma, Stork Camping Village, Centro Turistico San Nicola, Camping Village Internazionale Manacore, Camping La Masseria, Camping Bella Sardinia, Solaris Camping Beach Resort, Karda Beach Camping & Bungalows, Camping Castell Montgri, Camping Terme Catez, Camping Bella Austria, Camping Belvedere
-   Additional price per day for dog € 12 in the following campsite: Camping Free Beach, Camping Village L’Ultima Spiaggia, Camping Bijela Uvala, Domaine La Yole Camping Lodge

You will have to pay € 120 deposit upon arrival, from which we will keep € 20 for compulsory extra cleaning after your departure.

For the respect of our clients who suffer from allergies, dogs aren’t normally allowed in our accommodation units, even if the campsite itself do allow dogs.