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  • Helység
  • Létesítmény
  • Szállások
  • Engedmények
  • Információ
    • Média
    • Kapcsolat
    • Térkép
hu
it
en
de
es
pl
nl
ro
Ügyfél belépés
Foglalás
Tel.: (+36-1) 290-4716
Mobil.: +36-30-408-6399
  Árajánlat kérése

Campsite holiday

Finally it’s time for you to enjoy your holiday with us!

First of all we wish you a very enjoyable stay. In order to make your and other client’s holiday enjoyable we ask you to read and observe the following instructions.
If these guidelines are observed you will be able to camp safely and with peace of mind.

  • Respect all the equipment in your accommodation and use the outside furniture for its proper use. Do not cut on the table or the plastic tray, use the chopping board.
  • Do not take blankets or pillows outside, otherwise a fee will be applied.
  • Leave the mattresses on the beds inside where they belong.
  • Keep all sweets and sugary foods covered or in the fridge to prevent ant infestation.
  • The day before your departure please defrost and clean the fridge, turning it back on before you leave
  • Wash and dry all the kitchen equipment, leave the sink dry and return the equipment to the cupboards, clean the cooker hob and the gas rings
  • Clean and dry the bathroom, toilet, sink and shower cubicle
  • Clean the patio furniture
  • Clean the Barbeque, grill and cooking plates
  • Please tell us immediately if you break any equipment so that we can replace it
  • To help with your cleaning there are products available for your use at the reception tent.
  • Your Park Manager will check your accommodation before you leave to ensure that it is clean and nothing is broken.  It is advisable to arrange a time for checking out, the day before your departure. Check out will be between the hours of 07.00 and 10.00.  Under no circumstances can a deposit be returned prior to check out.

SMOKE ALARMS

The mobile home is a non-smoking area and this rule MUST be observed at all times.
DO NOT remove the battery from the smoke alarm (if it is beeping intermittently the battery needs replacing, contact you Park Manager who will replace it for you).

FIRE

In the event of fire, the first priority is to evacuate everyone safely and raise the alarm – contact the campsite reception and your Park Managers as soon as possible.
Fire Exits:
  • The main door
  • Sliding window in main bedroom
  • Sliding window in bedrooms
  • Sliding window in lounge area.
Sliding window mosquito nets need to be pushed out to aid escape.
Fire Equipment provided:    Fire blanket, a fire extinguisher, or both.
Fire Precautions
  1. Do not leave the cooker unattended at any time whilst the gas is alight.
  2. When cooking please take care not to splash hot fat or oil. Take particular care not to overheat cooking oil or fat.  In the event of a fat or oil catching fire: 
    1. Turn off the gas flame,
    2. do not move the pan
    3. cover the pan with a lid (if available), and the fire blanket,
    4. evacuate and raise the alarm
Do not use the supplied fire extinguisher on a fat/oil fire – USE THE FIRE BLANKET!
  1. Do not allow children to play with the cooker, or with lighters or matches anywhere in the mobile home.
  2. Never allow naked flames in the bedroom compartments (eg lighters, matches, candles etc).
Barbecue Safety
  1. If you light a barbecue, please ensure that it is well away from the mobile home (A barbecue can be knocked over if insufficient care is taken and a gust of wind can blow flames or sparks if it is too close).
  2. DO NOT add flammable liquids to a barbecue!
  3. When using a charcoal barbecue, always fill the mop bucket with at least 10 litres of water in the event of a fire.
  4. After your barbecue ensure the charcoal is cold before disposing safely of any remaining coals.
DO NOT throw left over charcoal behind the mobile home – this is where the gas lines are!
If you smell gas, report this immediately to your Park Managers.

ELECTRICAL SAFETY REMINDERS

DO NOT use electrical appliances near water.
DO NOT place items over the electric heater.
If you suspect a problem with any electrical appliance TURN IT OFF and report to your Park Managers immediately.

GENERAL SAFETY REMINDERS

DO NOT cover any of the air vents. They are provided to ensure adequate ventilation.
DO NOT leave any food-based rubbish outside the mobile home as this attracts vermin.
MAKE YOURSELVES AWARE of your campsite’s nearest evacuation points in case of emergency.

Permanenza in campeggio - mappa
* *This is the example of a possible plan of a mobile home. Not all our Happy Camp mobile homes comply with the one represented here.
YOUR SAFETY ON THE TERRACE
If your mobile home is provided with a covered or semi-covered terrace, we kindly ask you to enjoy it properly. Please do not use substances that may damage the wood and do not set fire on the terrace.
Mind the steps, especially if you travel with kids.
Close the terrace gate to better look after your kinds or pets.
Wear proper shoes in case the surface is slippery (e.g. due to rain)
FOR YOUR INTEREST
Below is a list of charges for breakages and misuse


ITEM €
Chair 10 €
Recliner 25 €
Parasol/Gazebo 30 €
Outside table 25 €
Cot 50 €
Highchair 30 €
Tent outside light 15 €
Light shade 10 €
Toilet basin 70 €
Bathroom sink basin 70 €
Toilet seat 20 €
Soiled mattress 70 €
Ground sheet 70 €
Mobile home key lost 10 €
Double blanket 30 €
Single blanket 20 €
Mattress cover - Single 10 €
Mattress cover – Double 15 €
Single sheet 8 €
Double sheet 10 €
Pillow case 5 €
Glass chopping board 10 €
Thermos Coffee Flask 15 €
Cool boxes 40 €
Coffee machine 40 €
Microwave 50 €
Window 100 €
Barbeque / Grill
30 €
Door/Wall 100 €

Does your dog come with you on holiday?
Some campsites allow you to bring your pet with you.
If you bring it with you, you should remember that:
  • The very first dogs rules which have to be respected are the campsites’ dogs rules which we ask you to read.
  • Only 1 dog per accommodation is allowed and shall not exceed a maximum weight limit.
  • The dog must have an electronic microchip and must be equipped with all the necessary documents to be able to travel, according to the regulations in force in the country of destination.
  • It is not permitted to leave the dog alone inside or outside the accommodation.
  • It is not permitted to leave the dog alone inside or outside the car.
  • The owners are obliged to immediately collect the physiological needs of their dog.
  • Dogs should not disturb the other guests.
  • Dogs should not be aggressive towards other guests.
  • It is not possible to use blankets or pillows of the accommodation as a doghouse.
  • Dogs are not allowed to get on the bed.
  • Please pay special attention to the cleanliness of the accommodation upon departure.
  • From the deposit will be deducted €20,00 to cover the cost of specific cleaning products (anti-allergic and anti-flea products).
  • Any damage caused by the dog will result in the loss of the total amount of the security deposit.

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- 37014 Castelnuovo del Garda (VR) Italia
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- P.Iva-C.F.-R.I.: 02919960233 - REA: VR-295152
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